Insights

Leaders cannot agree on a proper use of AI. Learn about AI and how to provide direction.

When execution starts breaking down, attention naturally goes to what is most visible. A milestone slips. A vendor misses a deliverable. A client escalates. A critical team falls behind. Those issues need attention. But the issue demanding leadership's attention is not always the issue preventing delivery. The missed milestone may have started with an unresolved dependency weeks earlier. The vendor delay may trace back to expectations that were never aligned. T

Six years ago, the pandemic turned our worlds upside down. At the time, my kids were 10, 7, and 5. One day they were at school; the next, they were learning from home. My husband and I were both working full-time, so suddenly our family needed a way to coordinate five people's competing needs: work, school, dependencies, frustrations, and priorities. So we borrowed something from our professional lives and brought it home: Scrum. For those unfamiliar with Scrum, it is

Green status does not always mean stability. Optimization must be made to keep high demand from breaking the whole system.

The messy middle often looks like alignment. In my experience, it often shows up as silence. The quiet moment in a meeting when no one has questions or objections, even though multiple teams share responsibility for the outcome and have limited control over pieces of the work. The conversation stays at the transactional level: "Can it be done?" "Yes." What often goes unexamined are the details underneath. The dependencies. The handoffs. The assumptions. The circumstance